Marcus Reed

Operating strategy, knowledge work, decision systems, productivity and the organizational choices that determine whether AI becomes useful.

Reporting with an operator’s eye

Marcus approaches AI as a management question before a software question. He writes about the habits, incentives and routines that help teams turn a capable tool into a better way of working.

He previously worked as an editor on strategy and workplace coverage for a management publication. His reporting has focused on how leaders use measurement, training and clear ownership to make change stick after the first wave of enthusiasm passes.